Anne Rose offers courses in four interrelated areas. All programs are built in modules which makes customizing programs to suit your needs very easy. Select programs are also offered in distance learning format.

Communication Skills

• Interpersonal and Communication Skills
• Presentation Skills 1 Day
• Presentation Skills 2 Day
• Leadership Communication Skills
• True Colours
• Telephone Excellence
• Conflict Resolution

Customer Service

• Customer Service for Front Line Staff - Level I
• Customer Service for Front Line Staff - Level II
• Customer Service for Supervisors and Managers
• We Care
• Keys to Quality Customer Service

Leadership and Management

• The Leader's Voice
• Leadership for Supervisors & Managers
• Team Building
• True Potential

Contact Anne to inquire further about your Training needs >>