In The MediaAnne Rose continues to be interviewed, quoted and featured in the media:Get the royal treatment: Become a Regular "... five times as much to get a new customer than to keep ones they have, says Anne Rose, who teaches customer service at the Canadian Management Centre. ..." Pump up Your Strengths part 1 and part 2 Productivity Panacea? Get some work done on the daily commute. Seneca Alumni Be More Assertive, Now! The Easy Way to Handle Difficult Workmates Holmes Hosts Success The Importance of Creativity in the Workplace |